EsSSENTIAL for CHARITIES AND PUBLIC SERVICE Organizations:

Improve Performance and Resilience with Lean

Experience shows – you achieve more of lasting value by using Lean quality techniques.

Cut out wasted effort and wasted time at your own pace.

How the Lean topics hang together:

Start with Jidoka -ensure quality is built-in at every stage, then look at the 2 important Lean principles.

Use this to cut out waste activities, then discover the 8 wastes, and try Waste Walks

Adopt the discipline to manage your activities well, see the lessons of the Red Bead Experiment.

Understand what makes clients tick with this analysis tool.

Take a look at Kaizen, Gemba and the Continual improvement process

Explore this to see how your strategic aims guide every action in the workplace.

Based on the plan-do-check-act cycle, this is the practice of problem-solving on a single sheet of A3 paper.

Learn the art of reducing waste activity in your work by mistake-proofing