Why Lean? What is Lean?
Where did it come from?
Life is a bit different for the public sector and charities – our core aim is to create social impact rather than profit.
Lean gives you the best chance of achieving that by concentrating only on value for your clients.
All else is waste. 
Lean is not for us – it’s for manufacturing organizations isn’t it?
It’s true that Lean started out in manufacturing a long time ago. But now, because it’s been so effective at raising workplaces to higher levels of competence, Lean has spread to every sector and all organizations, regardless of size.
Lean is a thoughtful system that builds on what you do already.
What is it all about?
The Foundational Ideas underlying Lean
What makes Lean tick? These are the principles that help you exceed your client’s expectations while reducing your costs.
Jidoka – anyone can stop the flow of work as soon as they see a problem, the whole team focuses on a solution and root cause analysis prevents the problem recurring
Toyota Way – the fundamental elements that get people thinking and working together effectively
5 Lean Principles – a consistent framework for the practice of continual improvement to minimize waste and maximize client value
Building on the Foundations – First Practical Steps
What makes Lean tick? These are the principles that help you exceed your client’s expectations while reducing your costs.
3 Types of Activity – 
The 8 Wastes – 
The Waste Walk –