Why Lean? What is Lean?
Why should I use it?
Life is a bit different for the public sector and charities – our core aim is to create social impact rather than profit.
Lean gives you the best chance of achieving that by concentrating only on value for your clients.
All else is waste. 
Lean is not for us – it’s for manufacturing organizations isn’t it?
It’s true that Lean started out in manufacturing a long time ago. But now, because it’s been so effective at raising workplaces to higher levels of competence, Lean has spread to every sector and all organizations, regardless of size.
Lean is a thoughtful system that builds on what you do already to achieve the very best outcomes for your clients.
What is it all about?
Jidoka
This is where anyone can stop the flow of work as soon as they see a problem, the whole team focuses on a solution and root cause analysis prevents the problem recurring
Toyota Way
The fundamental Lean elements that get people thinking and working together effectively
The 5 Lean Principles
A consistent framework for the practice of continual improvement, minimizing waste and maximizing client value
3 Types of Activity
There are only 3 types of activity in any system: 
Value-added – meaning that you are directly adding to what your client values
Non-value added – but also necessary for the functioning of your system, eg, admin, training, HR
Waste – adds no value for your client and must either be reduced or eliminated
The 8 Wastes
There are only 8 types of waste in any system, anywhere in the world. They are given the acronym TIMWOODS and are a thought-provoking way to look at waste and study the problems in a system or process.
The Waste Walk
A structured observation of your workplace to identify Inefficiencies, bureaucratic processes and bottlenecks. This method is a strong basis for exploring Lean and moving on to a comprehensive Lean system.